What Is Dale Joinery's Inclusive Service Engineer Package?

Our service engineer package provides aftercare & warranty for complete peace of mind. Invest in quality, invest in Dale Joinery.

Peace of Mind Throughout Your Project

When it comes to development projects, particularly those involving windows and doors, choosing the right joinery supplier can be overwhelming. Sure, there are many options available, but how do you know which company offers more than just the product itself?

At Dale Joinery, we understand that exceptional customer service is just as important as the quality of products you invest in. That’s why we’re proud to offer our Inclusive Service Engineer Package, a unique benefit that sets us apart from the competition.

What Is Our Inclusive Service Engineer Package?

Unlike many competitors who simply deliver the product and leave you to navigate aftercare on your own, Dale Joinery prioritises a holistic customer experience. Our Inclusive Service Engineer Package goes the extra mile, providing comprehensive support throughout the entire process, from initial manufacturing to beyond.

Expert Service Engineers at Your Doorstep

Our team of highly skilled service engineers are the backbone of our service package. Each engineer boasts extensive experience in the trade industry, with a strong background in carpentry, window and door installation and manufacturing. Led by the knowledgeable Tom Brewer, our team is not only technically proficient but also friendly and approachable. Tom’s dedication to his team ensures that every service engineer has the expertise to handle even the most complex projects.

Unparalleled Peace of Mind with a No-Quibble Guarantee

Perhaps the most significant advantage of our Inclusive Service Engineer Package is the unwavering commitment to your satisfaction. We offer an industry-leading no-quibble policy that covers any damage, faults, or failings related to the appearance and operation of your products. Our guarantee also includes cover of damage or faults relating to the manufacturing process. This comprehensive guarantee applies throughout the entire 6-30-year warranty period of your Dale Joinery products, providing unparalleled peace of mind for years to come.

If our timber windows, doors or roof lanterns are damaged by general site works, Dale Joinery also provides a repair service that can be quoted for separately.

What Does the Inclusive Service Engineer Package Include?

Here’s a breakdown of the exceptional support you’ll receive with our Inclusive Service Engineer Package:

Pre-installation Surveys: Our service engineers will conduct a thorough pre-installation survey to assess your project requirements and ensure a smooth installation process.

Aftercare Support: We don’t disappear after installation. Our team is readily available to answer any questions you may have and address any minor adjustments needed.

Comprehensive Warranty Coverage: Our industry-leading warranty protects your investment and guarantees a stress-free experience. In the unlikely event of an issue, our service engineers will be there to rectify the situation promptly under the terms of the warranty.

Speak to our team to learn more about our service engineer packages, or better yet, book an appointment at our showroom where we can guide you through the process and show you the beauty and durability of our timber windows and doors.

Invest in Quality, Invest in Peace of Mind

By choosing Dale Joinery, you’re not just getting beautiful, high-performance joinery products; you’re gaining a dedicated partner committed to your project’s success. Our Inclusive Service Engineer Package is a testament to this commitment, offering exceptional value and unmatched peace of mind.

Let Dale Joinery take the worry out of your next development project.

Ready To Take The Next Step?

Contact us today to learn more about how Dale Joinery can be your trusted partner for high-quality timber windows and doors. Alternatively, explore our Augmented Reality page so you can visualise our product range in detail or request a brochure online and have it delivered to your preferred address!